Davenport-based Total Solutions announced today it has hired Kristin Glass as its new president. Glass will replace Melissa Pepper, who has held the position since 2019.

Kristin Glass, chief strategy officer for the Quad Cities Chamber, has worked for the chamber since 2006.

Glass currently serves as Chief Strategy Officer at the Quad Cities Chamber of Commerce. She has worked at the Chamber since 2006, where

she started as a marketing intern. Over the past 15 years, she has worked in various roles, including Vice President, Membership; Vice President, Investment Relations; and Interim CEO from 2017-2018. In her current role, she integrates the chamber’s strategic work plan into the organization, eliminates barriers, ensures the chamber remains in a strong financial position, manages special projects and supervises the leadership team.

She is a Quad-Cities native and St. Ambrose University graduate, a recipient of Leaders Under 40, and a graduate of the Institute for Organizational Management (IOM).

Aaron Tennant, Total Solutions’ CEO and founder, said: “We are delighted to welcome Kristin to Total Solutions as our new leader. Her knowledge of the Quad-Cities business community and her commitment to leading people will be tremendous assets as Total Solutions grows.”

Glass will lead a team of 17 that serves over 100 clients throughout the Q-C region and beyond. Her role focuses on setting the strategic direction, identifying new opportunities, and creating a

Melissa Pepper has served as Total Solutions president since 2019.

culture of engaged employees.

“I’ve had the privilege to learn from some of the best leaders over my 15 years at the Quad Cities Chamber,” she said in the release. “Their mentorship and my experience position me well for this new role. I am excited to lead Total Solutions into the future.”

Glass will begin on Sept. 7, and a celebration of her tenure at the Chamber is planned for Aug. 31. Pepper (current company president) will start her new job Aug. 30 as chief strategy officer at Russell, the Davenport-based professional services firm providing construction and development services across the Midwest.

Total Solutions helps businesses get back to business by providing the services that keep them running: human resources, accounting, payroll, and marketing. Learn more at totalsolutionsus.com.

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Jonathan Turner

Jonathan Turner -- who has called the Quad Cities home since 1995 -- has decades of experience as a professional journalist and pianist. His experience writing for daily newspapers, public radio and local TV encompasses a wide range of subjects, including the arts, politics, education, economic development, historic preservation, business, and tourism.

Jonathan most loves writing about music and the arts (which he now does as a freelancer for the River Cities Reader and Visit Quad Cities). He has a passion for accompanying musicals, singers, choirs and instrumentalists, including playing for QC Music Guild's 2023 productions of RENT and SWEENEY TODD. He is assistant music director and accompanist for the spring 2025 Music Guild show, ESCAPE TO MARGARITAVILLE. He wrote an original musical based on The Book of Job, which premiered at Playcrafters in 2010. Jonathan penned a 175-page history book about downtown Davenport, that was published by The History Press in 2016, and a travel guide about the QC published by Reedy Press in 2022.